Login & Register

This page explains how to sign in to the Admin Portal, what to do if you forget your password, and how a new agent creates an account with a referral link.

Sign in

The login page shows Sign In To Your Account.

1. Phone Number: enter your mobile number. The country code is +60 (Malaysia).
2. Password: enter your login password. Click the eye icon to show or hide it.
3. Click LOGIN, or press Enter.

You land on the Dashboard. You stay signed in for up to 30 days. After that, you need to sign in again.

If a field is empty, it shows This field is required.

If you can't sign in

Message	What it means
Invalid credentials	The phone number or password is wrong, or your account has been disabled. Check them and try again, or reset your password. If it still fails, ask an admin whether your account is active
Permission is inactive	Your System Role has been disabled. Ask an admin to enable it or give you another role

note

If your role has no Dashboard permission, you see an error page after signing in instead of the Dashboard. Use the left menu to open the pages your role allows. See Dashboard permissions.

Forgot your password

On the login page, click Forgot Password? next to Password.

1. Phone Number: enter the mobile number of your account.
2. Send: sends a verification code to your phone. You see OTP successfully sent to your phone number. You can ask for a new code after 60 seconds. The code is valid for 5 minutes.
3. Verification Code: enter the code you received.
4. New Password: at least 6 characters.
5. Confirm New Password: type the new password again.
6. Click Submit. You go back to the login page. Sign in with the new password.

Click Back to Login to return without changing anything.

Message	What it means
User not found	No account uses this phone number
Invalid verification code	The code is wrong. Check it, or click Send for a new one
Verification code expired	The code is older than 5 minutes. Click Send for a new one
Please wait 1 minute before requesting another code	You asked for a code less than a minute ago
Password must be at least 6 characters	The new password is too short
Passwords do not match	New Password and Confirm New Password are different

tip

To change a password you still know, sign in and use Login Password.

Create an account with a referral link

New agents create their own account with a referral link. You get the link from the agent who refers you. Agents share their link, code or QR code from Referral Code.

Open the referral link. The Create New Account page opens. You can also click Create your account here on the login page and type the referral code yourself.

1. Full Name as Per IC (required): at least 3 characters.
2. Referral Code (required): filled in from the link, and then it can't be changed. Otherwise, type the code you were given.
3. Phone Number (required): the number you will log in with. The country code is +60.
4. Send: sends a verification code to your phone. You can ask for a new code after 60 seconds. The code is valid for 5 minutes.
5. Verification Code (required): enter the code you received.
6. Password (required): at least 6 characters.
7. Confirm Password (required): type the password again.
8. Gender (required): Male or Female.
9. Click Register. You see User registered successfully and go to the login page.

Click Back to Login to return without registering.

Message	What it means
This field is required	A required field is empty
Name must be at least 3 characters	The name is too short
Invalid referral code	No agent has this referral code. Check the link or code
User already exists	An account already uses this phone number. Sign in instead, or reset your password
Invalid verification code / Verification code expired	The code is wrong or older than 5 minutes. Click Send for a new one

After you register

• You join the team of the agent who referred you, as their direct downline, at the first agent rank. See Team Hierarchy.
• You don't have a System Role yet, so you can only use Profile & Security after you sign in. The people who can edit users get an Agent Joined notification. They give you a System Role, a department and a position. See Edit a user. Until then, you appear under Unassigned on the User List.

Log out

Click Logout at the top-right of any page.